Travel Falklands is committed to providing clear, fair and transparent terms to ensure every visitor enjoys a safe, well‑organised and memorable experience in the Falkland Islands. The following conditions apply to all land‑based tourism bookings and are designed to protect both our clients and our team while maintaining the highest standards of service.

Deposit Invoices

An invoice for 20% of the total cost will be issued as a non refundable deposit when the itinerary is agreed with the client to secure the bookings. The remaining balance is due for payment 120 days prior to the itinerary commencing. Any extras accumulated to be paid before leaving the Falkland Islands.

RAF Airbridge or LATAM Airlines Delays

Travel Falklands cannot be held responsible under any circumstances for RAF Airbridge, LATAM Airline or FIGAS delays or cancellations, which might result in extra expenses for the client, e.g. accommodation, food, excursions etc. All extra charges will be charged to the client. It is strongly recommended that clients take out holiday insurance to safeguard against such delays.

We strongly recommend that all travellers obtain comprehensive holiday insurance that covers flight delays, cancellations, missed connections and extended stays. The Falklands’ remote location means weather‑related disruptions are not uncommon, and insurance provides essential protection and peace of mind.

Travel Falklands’ Cancellation Fees

You may cancel your booking at any stage, provided you do so in writing to [email protected].

If cancellation is 120+ days before your trip starts there will be a full refund less an administration cost of £250.

70 – 43 days before departure 50% of total tour cost
42 – 29 days before departure 75% of total tour cost
28 days or less before departure 100% of total tour cost.

Itinerary Changes

Whilst every possible effort will be made to adhere to the programme, the itinerary may have to be altered at short notice for reasons
beyond our control. 

Flexibility is vital in the Falkland Islands as changes in FIGAS flight timings due to weather conditions and other problems may occur. We reserve the
right to re-arrange itineraries or replace certain activities if unforeseen conditions demand such action.

FIGAS – Falkland Islands Government Air Service

Flight schedules for our internal air service are arranged on a daily basis, according to demand. The time of departure and routing are
announced in the evening prior to departure. Departure times can vary from 08:00 to early afternoon; the length of flight depends on the routing. 

For safety reasons, luggage allowances are limited to 20 kilos per passenger. Excess baggage may (depending on available space on the aircraft) 

be carried at a charge of £10.00 per kg. Advance notice of excess baggage is required.

Personal Data & Confidentiality

When you make a booking, all personal information you provide will be treated with strict confidentiality. Your data will only be used to manage your tour, contact you with essential updates, or comply with legal requirements. We do not share your information with third parties except where required by law or necessary to deliver your travel arrangements. All data is stored securely and handled responsibly in accordance with relevant standards.