Travel Falklands is committed to providing clear, fair and transparent terms to ensure every visitor enjoys a safe, well‑organised and memorable experience in the Falkland Islands. The following conditions apply to all land‑based tourism bookings and are designed to protect both our clients and our team while maintaining the highest standards of service.

Deposit Invoices

A deposit invoice for 50% of the total tour cost will be issued as agreed with the client. This deposit is due for payment upon receipt to secure your booking. The remaining balance must be paid before leaving the Falkland Islands. Timely payment ensures that accommodation, transport, guides and activities can be confirmed and arranged without disruption.

RAF Airbridge or LATAM Airlines Delays

Travel Falklands cannot be held responsible under any circumstances for delays or cancellations caused by the RAF Airbridge or LATAM Airlines. These disruptions may result in additional expenses for the client, including accommodation, meals, transport, excursions or other unforeseen costs. All such extra charges are the responsibility of the client.

We strongly recommend that all travellers obtain comprehensive holiday insurance that covers flight delays, cancellations, missed connections and extended stays. The Falklands’ remote location means weather‑related disruptions are not uncommon, and insurance provides essential protection and peace of mind.

Travel Falklands’ Cancellation Fees

You may cancel your booking at any stage, provided the cancellation is submitted in writing to: 📧 [email protected]

Our land based tourism terms and conditions Cancellation fees are applied as follows:

• 120+ days before departure: Full refund minus a £250 administration fee

• 70–43 days before departure: 50% of total tour cost

• 42–29 days before departure: 75% of total tour cost

• 28 days or less before departure: 100% of total tour cost

These fees reflect the costs already committed to accommodation, transport, guides and logistics. Early communication is appreciated, as it allows us to adjust arrangements and offer availability to other travellers.

Itinerary Changes

While every effort is made to follow the planned itinerary, the Falkland Islands’ environment requires flexibility. Weather conditions, flight schedules, operational issues or other factors beyond our control may require adjustments at short notice. Travel Falklands reserves the right to:

• Re‑arrange itineraries

• Modify timings

• Replace certain activities

• Adjust routes or destinations

Such changes are made to ensure safety, practicality and the best possible experience under the circumstances. Flexibility is essential when travelling in the Falklands.

FIGAS – Falkland Islands Government Air Service

Internal flights operated by FIGAS are scheduled daily based on demand. Departure times and routing are announced the evening before travel. Flights may depart anytime between 08:00 and early afternoon, and total travel time depends on the aircraft’s route for that day.

For safety reasons, FIGAS enforces a 20 kg luggage allowance per passenger. Excess baggage may be carried depending on available aircraft space and is charged at £10.00 per kg. Advance notice of excess baggage is required so arrangements can be made in accordance with our Land based tourism terms and conditions

Personal Data & Confidentiality

When you make a booking, all personal information you provide will be treated with strict confidentiality. Your data will only be used to manage your tour, contact you with essential updates, or comply with legal requirements. We do not share your information with third parties except where required by law or necessary to deliver your travel arrangements. All data is stored securely and handled responsibly in accordance with relevant standards.